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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
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Message 1 of 4
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Solved!

Want to redeem 6 months of instant ink

HP Recommended
HP Envy Pro 6432
macOS 10.15 Catalina

Hi There,

 

 

I bought an HP Envy Pro 6432 yesterday(19 Dec 2020) and I have enrolled on instant ink plan. I was told that I will get 6 months

of trial instant ink, which is on written on the box as well(see pic below).

Please help me to redeem this offer before it expires in 7 days. 

Regards,

Abhishek Thakur

WhatsApp Image 2020-12-20 at 15.06.59.jpeg

3 REPLIES 3
HP Support Agent
HP Support Agent
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Message 2 of 4
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Hi @abhiece,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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HP Support Agent
HP Support Agent
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Message 3 of 4
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As 1 month was already added, I have credited 5 free months to your account, please log in and check if 6 free trial months shows up.

 

Let me know!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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Message 4 of 4
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Hi - I have the same issue except my free trial should be for 7 months. Can I get this resolved before the 7 day window expires?

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