12-15-2019 01:14 PM
My printer stopped work suddenly showing a massage ,cartridge cannot be used until printer is enrolled in hp instant ink,.
I needed the printer urgently so I had to enroll even if I didn't want it. Printer started working immediately.
This is unacceptable! This is against the law. Hp forced to buy the product while I had no choice!
Spent 1 hour to find how to complain and didn't find any info except completely unhelpful and silly robot agent which gives ridiculous answers.
Please submit the contacts for customers complaints.
I absolutely regret I bought this printer.
12-17-2019 06:39 AM
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I am an HP Employee
01-20-2020 04:47 PM
I have no time to reply on messages plus you requested a lot of privet info in the message which I cannot provide as I don't believe there's no scam after this kind of service. Still no number where to call to complain
When enroll it says I do not need to pay until my old cartridge finishes. Here we are. £20 cartridge plus 10 just to HP per months.
Please provide a telephone number for complaints.