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10-21-2022 07:12 PM - last edited on 10-22-2022 07:00 AM by Ric_ob
I cancelled my instant ink subscription earlier this morning because my printer was no longer working. It stopped working about 2 months ago and I couldn't figure out how to fix it. I posted the printer online to sell it with the error code and was told by someone in the comments how to fix it, and it worked.
I was told over the phone that I would be able to continue to use the ink until November 2nd and I would not be billed for it going forward.
Well now that the printer is seemingly working I would like to test it out by printing a test page and ensure that the error will not occur again. I cannot, however, print because the instant ink cartridges are being blocked by HP.
Even though I was told on the phone that I would be able to continue using the ink until November 2nd.
Is there anyway that I can bypass this lock on the cartridges to be able to test the printer?? My device is still registered to my HP account, but it is no longer enrolled in the instant ink service.
I am so beyond unhappy with this service and have been for over a year now. It's a scam if you're not printing more than 100 pages a month if you ask me.
11-01-2022 10:53 AM
Welcome to the HP Support Community
I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.
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