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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP8720

When I am trying to enroll my new printer, via HP smart, it shows: We are unable to connect your printer to finish Instant Ink enrollment.

Seems that I can not enroll for my newly bought second hand printer- HP8720

 

 

1 REPLY 1
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Hi @Iris_k,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your Instant Ink Account enrollment. Not to worry I will help you to get a resolution to resolve the issue.

 

You may also refer to the document -- Enrolling in HP Instant Ink

You may also refer to this document: HP Instant Ink - Manage your account

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I am an HP Employee.

Take care and have a good day.
Gaya1239 – HP Support.
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