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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
YM278
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What includes page count?

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HP OfficeJet 3833 All in one
Microsoft Windows 10 (64-bit)

Pas sinds kort werk ik met het inktplan. Gisteren zag ik dat er 13 pagina's van de gratis 15 geprint zouden zijn, echter ik kom zelf op 10. Wat wordt er precies geteld? Mij lijkt het logisch dat het printen en kopiëren geteld wordt want dan gebruik je tenslotte inkt. Maar ik vermoed nu dat gescande pagina's die direct in mijn computer gezet zijn ook geteld worden? 

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Cheron-Z
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@YM278

 

 Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.

Spanish: HP Comunidad
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Thank you for your understanding.

I work on behalf of HP
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YM278
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Hello, thanks for your reply. I translated the text online:
Only recently I work with ink plan. Yesterday I saw that there would be 13 pages of free printing 15, but I come to 10. What exactly is counting? It seems to me logical that counts the printing and copying because you finally use ink. But I now suspect scanned pages are also counted immediately put into my computer?

Kind regards,

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TEJ1602
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@YM278, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

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TEJ1602
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