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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Ctull
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When I put my brand new colored ink cartridge in it says there is a problem with the cartridge.

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HP ENVY 5052

When I put my new colored ink cartridge in the message reads problem with cartridge. What can I do?

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Nils_K
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Hi @Ctull ,

 

Welcome to the HP Support-Community.

 

Do you still possess the old Tri-Color cartridge? If so, please re-insert it. Does the message change then?

 

Cheers!

Nils


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