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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
ElyasC
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When i try to print, the pages come out blank.

HP Recommended
HP OfficeJet Pro 6970
Microsoft Windows 10 (64-bit)

When i print the pages come out blank, there are no error codes coming up on the computer or on the printer itself, I tried to “clean printhead” and when the test page came out it only had the coloured blocks but there was no text, I have checked ink levels and they are all well above 3/4 so I do not know what the issue could be. Any help would be great!

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TEJ1602
HP Support Agent
HP Support Agent
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HP Recommended

@ElyasC, Welcome to HP Support Community!

 

Is the printer enrolled in HP Instant Ink Program?

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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