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TooTallJoan
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Message 1 of 2
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Where has all my money gone?

HP ENVY 7640
macOS 10.13 High Sierra

I have been sending $4.99 a month since 2/2016.  I have never received any ink cartridges.  I have been out of ink for several days and finally bought some from a nearby store.  Where has my money gone and why have I not received any ink cartridges?  

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
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Flag Post
HP Recommended

Where has all my money gone?

@TooTallJoan, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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