cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
JaydeBond
New member
1 0 0 0
Message 1 of 3
124
Flag Post

Where is my 7 month insta ink trial?

HP Recommended
envy 6000 series

I received my HP envy printer yesterday and everything is fine, except when i go to enrol inn the instant ink it only allows the 1 month free option, The box promises 7 months 

 

any ideas??

2 REPLIES 2
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 22,298 2,620 3,520
Message 2 of 3
Flag Post
HP Recommended

@JaydeBond Have you registered for instant ink services? If not: Click here for details on how to enroll & get started.

 

If not, here's what you need to do:

Please check the contents of your printer box for an enrollment code relating to your trial.

 

Note: 

  • If you are in the trial subscription of the 15 pages plan, And you wish to enable the free months from the offer made to you,
  • You'll need to upgrade the plan to 50, 100 or 300 page-plan.
  • Please note that you will be charged only after the free trial ends though you have upgraded to any of the above paid plans
    • Please change the same and get back to us with the results,

If you have the printer enrolled and if the trial was not applied, Please send me a screenshot of the trial through a private message with the details and I'll get the trial applied. 

 

Check next to your profile Name, you should see a little blue envelope, please click on it as I've sent out a message to get this started:

Click here for more details on how to access the private messages on HP Forums

 

P.S: Welcome to HP Community 😉

 

We eagerly await your response,

Help us, help you.

And Take care.

Riddle_Decipher
I am an HP Employee

Was this reply helpful? Yes No
Kumar0307
HP Support Agent
HP Support Agent
22,841 22,809 1,648 1,961
Message 3 of 3
Flag Post
HP Recommended

@JaydeBond

 

Thank you for the picture. Not to worry. I have verified the same and I will credit 7 free months to your Instant Ink account.

You may log in to your HP Instant Ink account page from here to check the same.

 

Hope this helps! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation