Why HP is not sending me my 3 months inst ink?

[olgagamboa]

Hi,

3 months ago i bought HP ENVY 6052e printer and when i choose this brand because they was offering 3 months instant ink. I just receive the first month after that i dont receive any more any ink free. What do i need to receive my full  tree month inks.  

[Dragon-Fur]

@olgagamboa 

Welcome to the HP English Community --

The offer is perhaps for a three month trial to HP Instant Ink subscription service.

To get the trial, you must sign up, select a plan, and commit to the print-by-page subscription model.

An HP Instant Ink subscription is a contact for service - ink is included in that service.

The trial is a suspension of the monthly plan costs during the trial period.

There is no extra cost for ink.

After the initial Ink Kit is mailed out, ink is sent (only) when the printer notifies the service that ink is depleted and a shipment is needed.

All ink activated by the plan and all ink sent to you works as along as the trail / service is active.

and

Subscription / Instant Ink remains the property of HP and should be returned to HP at close (termination) of the service contract.

Instant Ink is an excellent service for those who print regularly, print high-density documents or artwork, or perhaps print lots of homework.  For example, those who benefit the most include Teachers, musicians, writers who like hard copy, large families , small business offices, community centers, churches, and others who love -- or need -- to print on paper.

What to do?

Read the details - then contact Instant Ink Support for help or wait here for an agent to find and respond to your post.

Start...

 HP Instant Ink Support - Website

Start here >>>  How Instant Ink works

++++++++++++++++++++++++

Instant Ink Support Website

  HP Instant Ink Support - Website

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It is important that you understand the Instant Ink cancellation / termination process and your responsibilities.

 >>> Open and read >>> HP Instant Ink - Cancel Your HP Instant Ink Service

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OR

Direct Link

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Video – Cancel HP Instant Ink

 How to unsubscribe or cancel HP Instant Ink subscription

What if?

  HP Instant Ink - Stopping a cancellation

Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

Start with

 HP Instant Ink Support - Website

 >>> How Instant Ink works

Next...

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 -- No Joy?

Comments, questions, objections, or need information not found online at the  HP Instant Ink Support - Website ?

Your faster option:

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

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When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

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References / Resources

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