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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
makingsense
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Why all of a sudden I now can't get my ink levels on my printer using my computer's usb?

HP Recommended
HP Envy 5530 series
Microsoft Windows 10 (32-bit)

It's not bad enough that critical times have been taken away from my work days but when I tried to get help by clicking on the links provided by HP,  but I kept getting ERROR, or  400 BAD REQUEST on the HP pages!!!  Is HP a reputable company or some incompetent, inefficient company with no business acumen? Startups are working more proficiently than HP at this point.

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TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@makingsense, Welcome to HP Support Community!

 

Are you using the HP Instant Ink cartridges or the refilled ones?

 

we are aware of the documents not opening in some browsers. I'd suggest you try a different browser.

Our team is working to resolve the issue.

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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