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‎10-12-2023 05:14 PM - last edited on ‎10-13-2023 10:02 AM by Moderator

HP Recommended
Product: HP ENVY Pro 6455 All-in-One Printer

HP Envy PRO 6455.  Why are you charging me for paper and ink? if reject the charges, my printer doesn't work, when I accept the charges, it works again. I have plenty of paper and ink of my own, you've charged me for paper, yet you haven't delivered any, you charged me for ink, yet you haven't delivered any ink. What am I paying for? Really!

2 REPLIES 2

‎10-13-2023 12:57 PM

HP Recommended

@bander9-design 

 

Welcome to the HP support community.

 

I understand that you did not receive the cartridge, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

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‎10-14-2023 11:19 AM

HP Recommended

You sent me a link that wants me to pay for support before I can get an answer to why you're charging me for crap I don't need. You say on your site, to be on the look-out for scams, I believe my printer is embedded and created for scams.

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