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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎02-27-2024 01:49 PM

HP Recommended

Why does HP shut down your printer when you withdraw from Instant Ink? I would think HP would simply stop sending ink. I was left with no printing until I could go out and buy some store bought ink.

1 REPLY 1

‎02-27-2024 10:39 PM

HP Recommended

When you sign up for the Instant Ink program you are NOT purchasing ink, you are purchasing a subscription to a set number of pages per month.  The ink is supplied, but remains the property of HP and must be returned if you cancel the program in accordance with the terms of service.  See sections 5.d and 9.c of the terms of service here.

 

 

 

 


Bob Headrick,  HP Expert

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