Showing results for 
Search instead for 
Did you mean: 
Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
New member
1 0 0 0
Message 1 of 2
Flag Post

Why does the XL cartridge not last as long as advertised??

HP Recommended
Deskjet 2620

I have noticed my normal cartridges last about 4 weeks, and the XL only lasts 6 weeks.

Going back to buying the normal one as it's not worth it.

The HP website does not seem to have an email to send complaints to, and hence resorting to the Community page.

Anyone else have this problem?

Tags (1)
Level 4
134 130 9 14
Message 2 of 2
Flag Post
HP Recommended

it all depends on what you are printing and the paper you use to your printer and driver settings all this takes a part in how much ink gets used.  The page count or life span advertised is more of an estimate and usually on a 5% page coverage only which is like two paragraphs worth of words.  I would look to updating your driver and going through your settings even using smaller font can make your ink last longer.  Hope this helps 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation