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‎09-16-2019 09:33 PM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

I was enrolled in the hp instant ink program. My credit card was charged $19.75 this month although I have not received instant ink for over a year. I called to have the instant ink program cancelled. It was cancelled yesterday.

Now I cannot print even one page.

Then I enroll in the program again. I selected the 15 page/month free and $1 for the next 10 pages program.

I re-started the computer and the printer. 

Still the printer does not print. 

There is an error message: user intervention 3 pages waiting

I want to call, but I can't find the phone number.

Please help me.

God bless you all.

1 REPLY 1

‎09-17-2019 01:35 AM

HP Recommended

Hello,

Please click https://support.hp.com/in-en/document/c00113719 to access the steps that should resolve the issue .

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
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