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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
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Why doesn't my hp3830 printer print?

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Microsoft Windows 7 (64-bit)

I was enrolled in the hp instant ink program. My credit card was charged $19.75 this month although I have not received instant ink for over a year. I called to have the instant ink program cancelled. It was cancelled yesterday.

Now I cannot print even one page.

Then I enroll in the program again. I selected the 15 page/month free and $1 for the next 10 pages program.

I re-started the computer and the printer. 

Still the printer does not print. 

There is an error message: user intervention 3 pages waiting

I want to call, but I can't find the phone number.

Please help me.

God bless you all.

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Although I am an HP employee, I am speaking for myself and not for HP.
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