Why i can't get the 6 months of free ink

[Carmenbulat2021]

I bought a printer that offered a 6 months free ink, 1 year extra warranty and when i tried to register it offered only 2 months??

From what i read here many people confronted with the same problem which tells me that this is false advertising?? 

Can you salve my problem or otherwise I will return the device. 

[Dragon-Fur]

@Carmenbulat2021 

Welcome to the HP Community.

Yes, you can return the device though the issue can certainly be sorted.

- Unless otherwise stated in your particular case -

The extended trial period for the Instant Ink subscription requires that you sign up for HP+ service.

What?

Look on the box - read the pamphlet in the box.

and / or

See the following:

HP+ > Benefits, Requirements, Your Responsibilities

HP+ Printing – Website / Information / FAQ

If you did register the printer with HP+

AND

If the setup is incomplete, not "right", not giving you what you want with Instant Ink,

Options

1.  Contact HP+ Concierge Service

2.  Contact Instant Ink Support

or

3.  Wait here for an agent to find and answer your request

Printer and  HP+ service

Contact HP+ Support

OR

>>> Open your HP+ Printer Homepage > Concierge Help > Click Contact Us link in the Orange box

Things that are Instant Ink

Start here:

HP Instant Ink - Enrolling in HP Instant Ink

Instant Ink Support Website

HP Instant Ink - Support, Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

Watch the video posted on the Website

Click on FAQ

For example,

• Read Check to see if your HP printer works with Instant Ink
• Change or cancel anytime link is located in the “tiny print” area at the bottom of the website (USA)

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Need Help?  Contact Support - Options

1. Enrolled in Instant Ink?  >> Check for Support contact options in your Instant Ink Account.
2. Scroll down on the Website to Need some expert advice?
3. II Support Portal >> HP Instant Ink Support   NOTES:  Select Your Region // Hours are as listed at the site.
4. The Terms of Service contract provides contact information, usually in the very first section.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

How does it work?   Contact Options?   Details / Plans / Cancel Information

Want to Cancel your Subscription?  READ HP Instant Ink - Cancel Your HP Instant Ink Service

READ the all-important Terms of Service Contract > Scroll to the bottom of the Instant Ink website  – in the “tiny print” area (bottom of the main web page), look for and click on the link for instantink.hpconnected.com/terms

+++++++++++++++++++++++++++++++++++++++++++++++++++++

Examples of the Terms of Service Contract for various regions

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

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HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

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Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

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or

Open Product Home

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