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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Yanelizallers
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Why i cannot get Instant Ink

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I just bought a printer and try to subscribe to Instant ink and it does not arrive to Puerto Rico, i am so so MAD
We are territory of the United States, we are in 2020 and you guys don’t make shipments here that horrific. I’m a teacher and that instant ink would save my life now i have to return the Printer i just bought 

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Riddle_Decipher
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@Yanelizallers I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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