Product: HP Officejet Pro 6830 e‑All‑in‑One Printer
Operating System: Microsoft Windows 10 (64-bit)
Just signed up to Instant Ink but on checking shipping details I see the following against all 3 of my colour cartridges:
Cartridge Error: We can't determine your next shipment, because we aren't able to read your ink levels. On checking the "details" there is a statement that reads:...you will not receive ink shipments until the error is resolved.
I require new cartridges to resolve this error - Is ...you will not receive ink shipments until the error is resolved correct or will my Starter Pack include all 4 (3 x colour + 1 x black) cartridges?
P.S. I have checked previous posts but all seem to be resolved via personal message!
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