• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
Microsoft Windows 10 (64-bit)

My mum has a old desktop ,I h@ve connected a  new Pinter but I have had to do it with a cable ra6her than wireless as the tower is not Bluetooth,all is well with printing but I can not now connect wireless to the modem so it can be part of the instant ink scheme I am not very up there with tech I just know the basics , I am thinking that this is not possible to have the printer wireless  and cable installed at same time is this correct I have spent hours trying to figure it out and losing the will to live thanks 

 

 

 

1 REPLY 1
HP Recommended

@Lucacat Losing the will to live, is a little dramatic? isn't it? 😛

That said, I'm afraid you are right, there's no way of connecting the printer to both wired and wireless at the same time.

 

Although, reply with the below information and I can be more precise, depending on which device you've got, just to be sure.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

P.S: Welcome to HP Community 😉

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.