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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP OfficeJet Pro 6978

My printer initially said “will be unable to print soon” and now it officially says it can’t print. There’s NOTHING wrong with it and HP took money out of my account for ink, so there’s no reason for this. I need answers and nobody will talk to me because printer has been out of warranty since 2019. Doesn’t make any sense. I’m sick of this. They did NOT purchase this printer. They didn’t spend their own money on it, so how do they think they can cut off my printing?? 

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@Barbara1252

 

Welcome to the HP Support Community. 

 

We shall escalate this case.

 

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