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Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP OfficeJet Pro 8035 All-in-One Printer

Hi I got the wrong ink in the mail what do I do about this ?

1 REPLY 1
HP Recommended

@Coolhand1957 

 

Welcome to the HP User Community.

 

Were it mine to do, I'd try contacting Instant Ink Support and ask for help.

You should find contact information in your Instant Ink account login.

OR >> Try the contact information included later in this message.

 

What else?

I'll ask that your post be moved to the Instant Ink board.

You can choose to "wait here" in the Community for an agent to find and respond.

Waiting is not always fast - waiting generally works.

 

 

Things that are Instant Ink

 

Instant Ink >> Details / How-to / Articles / Contact Information

===============================================================

 

Start here:  Get HP Instant Ink Support

Sample Sections

  • Your ink
  • Your HP Instant Ink account
  • Your printer connections

 

And / Or

At the bottom of the Support webpage

Documents > Enrolling, Solve Problems, Manage your account, Manage your ink or toner

 

Examples

Instant Ink Support > Solve Problems

 

HP Instant Ink - Manage your account

Sample Sections

  • Enrollment Information
  • Solve Problems
  • Questions about Ink or Toner

Manage your Account

Including:

Change your payment information

Change to PayPal

Apply a prepaid card

Sign into your account

Review your bill

Change plans

Change or verify your shipping address

Change your email address

About rollover pages

About page counts

About additional pages

Move your service to another country/region

Cancel your account

Recycle your cartridges

 

 

===============================================================

Instant Ink Support >> HP Instant Ink Support   

NOTE >> Select Your Region // Hours as listed at the site.

 

Instant Ink - Chat

 

Instant Ink Support Website – Read…

HP Instant Ink - Support, Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Examples of the Terms of Service Contract for various regions

NOTE:  Contract includes contact information

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.