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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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Just got my new printer and enrolled HP Instant Ink program. I incorrectly typed by shipping address and looks like the welcome package is being sent to nowhere. Is there a way to fix this?

2 REPLIES 2
HP Recommended

Hi,

Please note that the message above is not affiliated with HP, Do not contact any personal email or phone as suggested.

 

You may follow below steps to change the billing address and correct it:

https://support.hp.com/gb-en/document/c04957313

Shlomi



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HP Recommended

Hi Shlomi,

 

I already corrected my billing address based on your suggestion. Do I have to do anything with the on going shipment that was started with the wrong address?

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