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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP INK TANK 410 series
Microsoft Windows 10 (64-bit)

Hi,

 

I have a HP Ink tank Series printer. The problem which I am facing is, while printing, The yellow color is not appearing on the print page. I did the Ink Check, Clean the Print head (more than 5 times, but it results the same.

kindly let how to resolve this issue ?

1 REPLY 1
HP Recommended

@utpaldasin Welcome to HP Community!

 

I understand that you are unable to print the yellow color.

 

Please let us know if you are able to make the photocopy without any issue.

 

Please perform the below and check.

 

Print a Print Quality Diagnostic page.

  1. Press and hold the Start Copy Color button  on the printer control panel for 3 seconds to print a Print Quality Diagnostic page.

    Example of a Print Quality Diagnostic page

  2. Review the Cyan, Magenta, Yellow, and Black boxes, checking for missing colors, fading, and white lines.

    • If the color blocks do not show white lines, and are not faded or missing, the printer is working correctly. Check for image resolution problems, application errors, or other issues that might affect the printout.

If it prints fine, then follow the below steps:

  1. In the software application you are trying to print from, click File, and then click Print.

    The Print window opens.

  2. Open the Properties dialog box.

    Depending on the software application, the button might be Properties, Options, Printer Setup, Printer, or Preferences.

  3. Depending on your print job, you might consider modifying the following settings:

    • Paper Type: If you are printing on photo paper, select the type of photo paper you are attempting to print on.

    • Print Quality: If you are dissatisfied with the quality of your printouts, increase the print quality. Select the Best mode.

If that does not print fine, clean the printheads

  1. Open or search for the HP folder in your list of installed software applications, click the folder for your printer, and then click the name of your printer.

    HP Printer Assistant opens.

  2. On the HP Printer Assistant window, click Maintain Your Printer.

  3. Click the Device Services tab, and then click Clean Ink Cartridges.

    A Print Quality Diagnostic page prints.

    Example of a Print Quality Diagnostic page

You can refer to this HP document for more assistance:- Click here

 

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