cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
utpaldasin
New member
1 0 0 0
Message 1 of 2
126
Flag Post

YELLOW Color is not appearing on the print

HP Recommended
HP INK TANK 410 series
Microsoft Windows 10 (64-bit)

Hi,

 

I have a HP Ink tank Series printer. The problem which I am facing is, while printing, The yellow color is not appearing on the print page. I did the Ink Check, Clean the Print head (more than 5 times, but it results the same.

kindly let how to resolve this issue ?

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 472 748
Message 2 of 2
Flag Post
HP Recommended

@utpaldasin Welcome to HP Community!

 

I understand that you are unable to print the yellow color.

 

Please let us know if you are able to make the photocopy without any issue.

 

Please perform the below and check.

 

Print a Print Quality Diagnostic page.

  1. Press and hold the Start Copy Color button  on the printer control panel for 3 seconds to print a Print Quality Diagnostic page.

    Example of a Print Quality Diagnostic page

  2. Review the Cyan, Magenta, Yellow, and Black boxes, checking for missing colors, fading, and white lines.

    • If the color blocks do not show white lines, and are not faded or missing, the printer is working correctly. Check for image resolution problems, application errors, or other issues that might affect the printout.

If it prints fine, then follow the below steps:

  1. In the software application you are trying to print from, click File, and then click Print.

    The Print window opens.

  2. Open the Properties dialog box.

    Depending on the software application, the button might be Properties, Options, Printer Setup, Printer, or Preferences.

  3. Depending on your print job, you might consider modifying the following settings:

    • Paper Type: If you are printing on photo paper, select the type of photo paper you are attempting to print on.

    • Print Quality: If you are dissatisfied with the quality of your printouts, increase the print quality. Select the Best mode.

If that does not print fine, clean the printheads

  1. Open or search for the HP folder in your list of installed software applications, click the folder for your printer, and then click the name of your printer.

    HP Printer Assistant opens.

  2. On the HP Printer Assistant window, click Maintain Your Printer.

  3. Click the Device Services tab, and then click Clean Ink Cartridges.

    A Print Quality Diagnostic page prints.

    Example of a Print Quality Diagnostic page

You can refer to this HP document for more assistance:- Click here

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation