Yellow ink tank not printing yellow on paper with copy or file print

[bb1153]

I cleaned print heads, powered down 3 minutes, reinstalled drivers, to no avail.  I would appreciate assistance please.

Unable to change " Choose the board that best fits your product issue, question or tip" to appropriate category.

"Printer Ink Cartridges and Print Quality"

Thanks for your help.

[Alden4]

Hi @bb1153,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're encountering issues with print quality on your HP Smart Tank Plus 651 Wireless All-In-One printer despite attempting some troubleshooting steps. Since you've already cleaned the print heads and reinstalled the drivers without success, there are a few other steps you can try.

• Check ink levels: Ensure that your ink cartridges have sufficient ink levels. If any cartridges are low, replace them and see if that improves print quality.
• Run print diagnostics: Many printers have built-in diagnostic tools that can help identify and fix print quality issues. Check your printer's manual or menu options for any diagnostic tools and run them to see if they can detect and resolve the problem.
• Alignment: Sometimes print heads can become misaligned, leading to poor print quality. Check your printer's manual for instructions on how to align the print heads, and follow those steps.
• Use genuine ink cartridges: Using third-party or refilled ink cartridges can sometimes cause print quality issues. Make sure you're using genuine HP ink cartridges to ensure optimal performance.

Hopefully, one of these steps will help resolve the print quality issues you're experiencing with your HP Smart Tank Plus 651 printer.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support