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MBurton
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Message 1 of 2
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Yellow ink will not print

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I just installed my newly delivered instant ink and the yellow cartridge will not print anything. I have done all the maintenance required, cleaned the print heads, etc, but no yellow ink will come out on the test pages.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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Yellow ink will not print

Hi @MBurton

 

Welcome to the HP Support Community. 

 

Appreciate you trying the steps. Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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