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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Coolrockinmolly
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Message 1 of 2
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Yellow won't print on Officejet 6700

HP Recommended
HP Pavilion 57 p014
Microsoft Windows 10 (64-bit)

My printer just stopped printing yellow. I have bought another set of HP ink (over$120.00) and it worked great last week. I have cleaned and aligned all morning, I have uninstalled and checked drivers. Please does someone have another suggestion? I see others have asked this and all anyone gets is "check this page and check here, have you changed cartridges?" Well I don't think anyone would be here if they had not done all these diagnostics already.

Do I need to find ANOTHER printer or does this one have hope? It's so nice that my new ink won't fit in another type of printer!

1 REPLY 1
KrazyToad
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Message 2 of 2
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HP Recommended

@Coolrockinmolly

 

Welcome to HP Community

 

I have gone through your post and I appreciate all your efforts and expertise in troubleshooting this issue

 

Since you have already cleaned the Printhead and changed the cartridges, at this point I suggest you contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

KrazyToad
I Am An HP Employee

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