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‎05-09-2020 01:05 AM

HP Recommended
Product: hp ink tank wireless 419
Operating System: Microsoft Windows 7 (32-bit)

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3 REPLIES 3

‎05-12-2020 12:39 PM

HP Recommended

Hi @SHUKLA3

 

Welcome to the HP Support Community. I'd be happy to assist you

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

I am unable to view the error, please get back to me with the error message.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

 

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‎05-12-2020 08:18 PM

HP Recommended

thanks for reply the printers's printhead alert lights are on and above black printhead icon blinking is their and i am not able to print what should I do.

i am only able to print one page only if i press power button and cancel button together after that one print same thing started happening.

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‎05-13-2020 01:28 PM

HP Recommended

Let's try a power reset on the printer

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

try the steps in the document - Error Indicates Faulty Ink Cartridge

 

Keep me posted!

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