• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎08-27-2020 02:32 PM

HP Recommended
Product: Voorbeeld: Paviljoen 6530

vandaag kochten wij een hp envy 6020 bij mediamarkt in heerlen, het was een showmodel de losse doos stond erbij. ik vraag aan de verkoper of de inkt erbij zit ja zegt hij. bij thuiskomst meteen de printer geinstalleerd maar er zat geen inkt bij. dus terug naar de winkel zijn die cartridges dus nergens te vinden. als compensatie kregen wij nieuwe cartridges maar nu blijft de printer dus steeds vragen om de setup cartridge. weet iemand hoe ik dit kan oplossen? verder geeft de printer een foutmelding aan met code E 0 (nul) en knippert het lampje bij de cartridges oranje. help ons aub. wij weten het even niet meer

1 REPLY 1

‎08-27-2020 03:14 PM

HP Recommended

Hi Nicole1986

 

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

 

Thank you for your understanding.

 

Regards,

I work on behalf of HP.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.