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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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02-26-2023 03:29 AM
Hi @gbaer,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that your billing information needs to be updated on your HP instant ink account.
Please follow the steps listed below to update the billing information:
Change payment information for Home / Home Office
- Sign into your Instant Ink account.
- Click Account in the left menu, then Billing.
- Click Change Payment Method to open the Billing details window.
NOTE:
- Re-enter all information, including card number, CVV, and expiration date.
- Make sure postal codes are in the correct format.
- Each subscribed Home / Home Office printer is billed separately.
Change payment information for Business
- Sign into your Instant Ink for Business account.
- Open Account in the left menu, then Billing.
- Expand the section for your current billing method and click Update Payment.
- Select Business and then enter your payment details.
NOTE:
- Re-enter all information, including card number, CVV, and expiration date.
- Make sure postal codes are in the correct format.
- All subscribed Business printers are included on a single monthly bill.
PayPal
For PayPal, follow the steps to change payment information, select PayPal in the Billing window, and then enter the required information.
Home / Home Office: PayPal cannot be selected during initial printer setup, but you can switch to it after enrollment is complete.
You may also refer to this link: https://support.hp.com/us-en/document/ish_3259778-1993151-16
I hope this helps.
Have a good day.
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