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cudds
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Microsoft Windows 10 (64-bit)

how do i change my billing address on my account

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HP Support Agent
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Hi @cudds

 

Welcome to the HP Support Community. 

 

To better assist you - Is this about your Instant Ink account? If yes, 

 

Refer to this document for steps - HP Instant Ink - Changing Your Shipping or Billing Address
 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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cudds
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it has not helped as i have already been to that page,it let me edit shipping address but not billing address

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HP Support Agent
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Hi @cudds

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

Asmita
I am an HP Employee

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cudds
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Spoiler
do you think im daft to give out my account details
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HP Support Agent
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@cudds

 

I'd suggest you Contact HP in your region regarding this, they should be able to help. 

 

Have a great day! 

Asmita
I am an HP Employee

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