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black ink cartridge is barely printing

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HP Envy 5660

Although the black ink indicator tells me that the ink cartridge is good, it is barely printing.  I have put the printer through all of the maintenance procedures, and the black ink printing is worse.  I'm currently enrolled in the HP Instant Ink Program. 

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@18Wendy, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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