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Andrea1116
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both cartridges sent are wrong size

HP Black Cartridge

How do I obtain the correct black cartridge for my HP Officejet 3830 printer?  I received replacement ink within days of this free service.  Now that I need to replace one, how do I get a correct size cartridge?

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Message 2 of 2
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Flag Post
HP Recommended

both cartridges sent are wrong size

Hi,

HP Instant Ink Cartridges are physically bigger, but does fit an compatible with your printer:

 

note:

If you are enrolled in the HP Instant Ink program, you receive special HP Instant Ink cartridges. Some HP Instant Ink cartridges are larger than standard ink cartridges, but they fit in the carriage in the same way
 

https://support.hp.com/us-en/product/hp-officejet-3830-all-in-one-printer-series/7172321/model/71723...

 

Shlomi

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