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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎03-04-2022 06:50 PM

HP Recommended
Operating System: macOS 10.13 High Sierra

can't print until I enroll in instant ink cartridge

1 REPLY 1

‎03-06-2022 06:32 AM

HP Recommended

@fgaehring, Welcome to the HP Support Community! I’m here to help.

 

I understand you are not able to print due to this error. Kindly check if the printer has Instant Ink cartridges installed.

It will be labelled on the inks.

 

If yes, you will have to use regular HP inks. Instant Ink will not work if the Instant Ink account is not active. The previous owner would have cancelled the subscription.

If you want to use and re-enroll the printer in Instant Ink, refer to - Enrolling in HP Instant Ink

 

I hope that answers your concern adequately. Let me know! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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