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‎01-29-2020 08:51 AM

HP Recommended
Product: Envy photo 6234

can't print because there is no connection with HP connected

1 person had the same question
3 REPLIES 3

‎01-31-2020 11:33 AM

HP Recommended

@tcp9-z2c9-xmz

 

Welcome to HP support community.

 

Turn on the web services on the printer.

Here are the steps:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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‎02-01-2020 05:50 AM

HP Recommended

Thanks for your reply.

Followed the steps.

Webservices where already activated.

Printer still cant connect to HP server.

LCD screen reads failure to connect to server. Server problems.

 

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‎02-01-2020 08:11 AM

HP Recommended

@tcp9-z2c9-xmz

 

Let's try these steps - HP Printers - Cannot Connect to Web Services

 

Let me know. 

Asmita
I am an HP Employee

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