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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
tcp9-z2c9-xmz
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can't print because there is no connection with HP connected

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Envy photo 6234

can't print because there is no connection with HP connected

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sandytechy20
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@tcp9-z2c9-xmz

 

Welcome to HP support community.

 

Turn on the web services on the printer.

Here are the steps:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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tcp9-z2c9-xmz
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Thanks for your reply.

Followed the steps.

Webservices where already activated.

Printer still cant connect to HP server.

LCD screen reads failure to connect to server. Server problems.

 

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asmita6658
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@tcp9-z2c9-xmz

 

Let's try these steps - HP Printers - Cannot Connect to Web Services

 

Let me know. 

Asmita
I am an HP Employee

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