can't print now that cancelled HP Instant Ink

[K2nyc]

I was told that if  I cancelled HP Instant Ink program that  I should be able to print. Clearly they forgot to tell me that I would need to change something on the printer that it keeps on messaging that the cartridge can't not be used until printer is enrolled in instant Ink.  "Virtual assistant" instructed me to update firmware which I tried to do but wont update with message that Device is in "error state" with no clue to how to resolve this.   Help appreciated.

[TEJ1602]

@K2nyc, Welcome to HP Support Community!

You can cancel enrollment in HP Instant Ink at any time without penalty. Before you cancel the service, read the following information carefully:

• HP Instant Ink cartridges do not work after the end of your current billing period, and you are required to return them to HP. To continue printing after your billing cycle ends, make sure you have standard replacement ink cartridges ready to use in your printer.

  If you do not have the postage-paid envelope provided by HP, go to Recycle HP Instant Ink Cartridges to order an envelope.*

• There is no pro-rated reimbursement for the remainder of your billing period.

• Your service continues until the end of your current billing period.

• If there are any charges for additional printing, your credit card will be charged. Depending on when you cancel, the charge might appear the following month.

I hope that answers your concern adequately. Let me know!

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