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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended

I no have an HP printer. Cancel contract

2 REPLIES 2
HP Recommended

I no longer have an HP printer cancel my account

HP Recommended

@JohannaP 

 

Welcome to the HP User Community.

 

If you are referring to an Instant Ink Print-by-Page subscription,

When the contract is no longer wanted / needed,

Complete the steps to Cancel your contract.

After the contract is cancelled, it is time to ask to have your HP Account removed.

 

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

How does it work?   Details / Plans / Cancel Information

 

Want to Cancel your Subscription? 

READ HP Instant Ink - Cancel Your HP Instant Ink Service

 

 

READ the all-important Terms of Service Contract !

Scroll to the bottom of the Instant Ink website  – In the “tiny print” area (bottom of the main web page), look for and click on the link for instantink.hpconnected.com/terms

 

Example - Read the section that explains Cancellation

 Instant Ink - Terms of Service - USA

 

===================================================================================

 

Can't stand it?

Contact Instant Ink Support in your region.

Find the contact information in your Terms of Service contract (first section)

OR

Scroll down to section Need Help?  Contact Support – Options

 

===================================================================================

 

References / Resources

 

Things that are Instant Ink

 

Start here:

HP Instant Ink - Enrolling in HP Instant Ink

 

Instant Ink Support Website

HP Instant Ink - Support, Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

 

Watch the video posted on the Website

 

Click on FAQ / FAQ - Show More

For example,

  • Read Check to see if your HP printer works with Instant Ink
  • Change or cancel anytime link is located in the FAQ and in the “tiny print” area at the bottom of the website (USA)

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

Need Help?  Contact Support – Options

 

 Enrolled in Instant Ink?  >> Check for Support contact options in your Instant Ink Account.

 

AND / OR

Instant Ink Support >> HP Instant Ink Support   NOTES:  Select Your Region // Hours as listed at the site.

 

The Instant Ink Website might provide the phone contact number on the front page of the site.  Look just beneath the large graphic at the top of the site.

 

AND / OR

Read your Terms of Service Contract

 

------------------------------------------------------------------------------------------

 

The Terms of Service contract includes contact information, usually in the very first section.

 

Method to find the Terms contract if the Website includes Section FAQ > subsection  Show More

  • Scroll down to FAQ > Click “Show More
  • Open Section “Is my plan change or cancellation effective immediately?
  • Click the link titled “HP Instant Ink Terms of Service

 

OR

Method to find the Terms contract if the website FAQ does not include the "Show More" subsection.

  • Scroll to the bottom of the main website page
  • In the “tiny print” area (bottom of the main web page), look for and click on the link for instantink.hpconnected.com/terms OR hpinstantink.com/terms

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

How does it work?   Details / Plans / Cancel Information

 

Check through the FAQ OR FAQ - Show More section(s) – several subjects are included

 

Want to Cancel your Subscription? 

READ HP Instant Ink - Cancel Your HP Instant Ink Service

 

 

READ the all-important Terms of Service Contract !

Scroll to the bottom of the Instant Ink website  – In the “tiny print” area (bottom of the main web page), look for and click on the link for instantink.hpconnected.com/terms

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Examples of the Terms of Service Contract for various regions

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

 

============================================================================

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.