11-04-2019 11:27 AM
my hp broke - the feed tray no longer works. dad gave me his, hp officejet pro 6978. same as mine. trying to install but wont let me. on instantink says registered to another account. dad not techy nor in town. need to print. getting kinda sick of this. hooked up to wifi but instantink is running the show. stops everything wont print anything. i need to re-register under my name without involving dad who is away and hates this stuff. help.
11-06-2019 01:41 PM
@gigi771, Welcome to HP Support Community!
Re-registering the printer or transfer of the Instant Ink Account will require the credentials and details of the previously registered account.
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
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