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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎04-10-2020 02:22 PM

HP Recommended

i have my printer for a year and probably already tried to use instant ink. i dont have a code and i the code before the email address is nor working ether. its says printer claimed on another account. i try to do those steps but i cannot find the hpeprint button what to do now?

1 person had the same question
1 REPLY 1

‎04-13-2020 04:50 AM

HP Recommended

Hi @Henrietta33

 

Welcome to the HP Support Community. I'd be happy to assist you with the "Claim Code".

 

To better assist you - May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

While you respond to that, please try step# 1 to 4 from here.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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