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‎10-17-2020 03:05 PM

HP Recommended
Product: HP ENVY Photo 6232 All‑in‑One Printer Serial number: TH948CX0DQ Product number:K7G26B
Operating System: Microsoft Windows 10 (64-bit)

durante una stampa la stampante si e' bloccata e continua a segnalare un errore sulla Cartuccia del colore NERO.

Ho provato piu' volte a pulirla senza nessun successo.   potete inviare una nuova cartuccia ?

grazie

1 REPLY 1

‎10-17-2020 03:15 PM

HP Recommended

Hey Tati 🙂
Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
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