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Solved!

cartridge error

HP Recommended
Deskjet3700 All in One
iOS

I have a Deskjet 3700 series and the orange light is flashing showing that the colour cartridge is empty. I've cleaned the contacts twice as suggested by support but it is still flashing. I can't order a new cartridge as HP are not getting this info from my printer!

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HP Support Agent
HP Support Agent
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HP Recommended

@Ilide, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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