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02-13-2023
11:22 AM
- last edited on
02-14-2023
04:12 AM
by
JessikaV
Hi
I was in the middle of a print job when i got a cartridge failure message. This is for both cartridges.
i tried two empty ones that i had and they installed fine but low ink levels.
how do i get replacements? instant ink sub active.
thanks
02-18-2023 06:45 PM
Hi @vinny1973,
Welcome to the HP support community.
Provide the Printer Serial number or the product number for further assistance.
Here is the link to find the product number:- Click here
^ Alden4
HP Support
HP Support Community Moderator