cartridge issue

[realpette]

hi, does anyone know how to solve a colour cartridge error, it flashes all the time and i cannot print with it, i cannot get a new one delivered as it works with instant ink, no error code i could put here. help: the blank paper with an arrow down facing button flashes.Thanks.

[Kumar0307]

Hi @realpette

Welcome to the HP Support Community. I'd be happy to assist you.

• This looks like an issue with the ink cartridge.
• Remove the color ink cartridge and try printing/copying in black and check if that works.

Kindly refer to this document to resolve the blinking lights issue on the printer.

Perform the steps mentioned in this document to resolve ink cartridge related issues.

As the issue is related to Instant ink cartridges, I need more information to help you out.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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