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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
realpette
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cartridge issue

HP Recommended
hp3736 printer
macOS 10.12 Sierra

hi, does anyone know how to solve a colour cartridge error, it flashes all the time and i cannot print with it, i cannot get a new one delivered as it works with instant ink, no error code i could put here. help: the blank paper with an arrow down facing button flashes.Thanks.

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Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @realpette

Welcome to the HP Support Community. I'd be happy to assist you.

  • This looks like an issue with the ink cartridge.
  • Remove the color ink cartridge and try printing/copying in black and check if that works.

Kindly refer to this document to resolve the blinking lights issue on the printer.

 

Perform the steps mentioned in this document to resolve ink cartridge related issues.

 

As the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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