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‎04-16-2020 09:35 AM

HP Recommended
Product: lenovo
Operating System: Microsoft Windows 10 (32-bit)

deskjet 2600 wont except any new cartridges is it because ive not signed up to instant ink 

3 REPLIES 3

‎04-19-2020 03:02 AM

HP Recommended

Hi @skiddybumm

 

Welcome to the HP Support Community. I'd be happy to assist you with the cartridge error.

 

To better assist you - 

 

1.) What's the exact error?

2.) Are you enrolled in the Instant Ink?

3.) Can you post a picture of the cartridges installed in the printer and the error message? 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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‎04-20-2020 03:53 AM

HP Recommended

it doesn't accept cartridges not sent from instant ink . so it says cartridge error

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‎04-20-2020 04:17 AM

HP Recommended

@skiddybumm

 

Are you getting a cartridge error with the regular Non-Instant ink cartridges? 

 

Let me know. 

Asmita
I am an HP Employee

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