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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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Salve, ho una stampante HP Deskjet 3520, ho inserito le cartucce nuove ( si chiamano Ikong e sono compatibili con la stampante) sia a colori che nera.

Ho provato a fare il test per le cartucce, pulizia, allineamento, insomma tutto quello che potevo fare l'ho fatto ma la cartuccia nera non funziona mentre quelle a colori si.

Come posso fare?

Grazie

1 REPLY 1
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Hi there! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

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Kind regards,

 

BiancaS.

I work on behalf of HP.
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