charged with 2 printers when I only have 1

[Help5656]

A change to your plan price is scheduled

I no longer have this printer and it was replaced in your system!!!! Dear Penelope, Thank you for subscribing to HP Instant Ink. As a valued customer we want to keep delivering the convenience and savings you expect for years to come. Today we're writing you about an upcoming price change to your HP Instant Ink plan for your ENVY 6052e. We value your loyalty and trust in our service, and we believe it's essential to be transparent with this change. Beginning February 04, 2024, the monthly fee for your 300 page plan will be $13.99 (an increase of $2.00). You'll continue to experience worry-free printing1 , as we'll automatically ship you HP Instant Ink cartridges before you run out.2 ‌ We understand that everyone's needs are unique, and we want to offer you flexibility. If the new pricing doesn't align with your budget, we have alternative subscription plans available, including lower-priced options (see below options). You can review these plans, make changes, or you can cancel any time by visiting your account dashboard at hpinstantink.com/signin.3 Thank you for choosing HP Instant Ink, we look forward to continuing to serve you.

HP Instant Ink Plan Options (effective January 23, 2024)

[A_Gayathri]

Hi @Help5656,

Welcome to the HP Support Community

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

To assist you better, I have sent out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!