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I have a persistent printer claim code for my new MFP M234dw. When I submit that code, it says "error 500".  I have tried inputting the code on both my phone and my mac.

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@ggggggggggg1

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Could you please share the picture of the error code?

Keep me posted! 

ECHO_LAKE
I am an HP Employee

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