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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
mortis1
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cleaning ink cartridge

HP Recommended
Microsoft Windows 10 (64-bit)

how do I clean the ink cartridge in my officejet 4655

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The_Fossette
HP Support Agent
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@mortis1

 

I reviewed your post and I understand that you want to know how to clean the cartridges.

 

Don’t worry, I assure you I will try my best to get this sorted.

  • What is the exact issue you are facing?
  • Are you able to make a copy?

Meanwhile, I recommend you follow the below steps to clean the ink cartridges.

 

  1. Make sure to load the input tray with plain, white paper.

  2. On the printer control panel, swipe the display to the left, then touch Setup.

  3. Touch Tools, then touch Clean Cartridges.

    The printer prints a Print Quality Diagnostic report.

    Image: Example of the Print Quality Diagnostic report

  4. Examine the print quality on the Print Quality Diagnostic report.

    • If the print quality is acceptable, click No. You can stop troubleshooting.

    • If the print quality is unacceptable, click Yes when prompted to perform the next level of cleaning.

    NOTE:  If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform both levels of cleaning again.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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